Frequently asked questions
Where can I pick-up/drop-off orders?
Available pickup/drop-off locations:
I am after something that you do not stock. Are you able to get it?
We have several suppliers in the USA and Europe so we are able to order in anything that they have. This includes entire bows, arrows and other shooting gear. Please contact us with your order requests. Be advised, there will be waiting times for the item to be shipped from overseas.
How long do Special Orders take?
Special Order items, if they are in stock with our suppliers will arrive in approximately 1-2 weeks. Our suppliers may take a few days to process and ship the order to us. As we use air freight to receive special orders, it may take a few days for the packages to be shipped across the world and processed in several sorting facitlies along the way.
What does Awaiting Processing mean?
Awaiting Processing are orders placed but have not been confirmed by our staff yet.
What does Processing mean?
Orders listed under process are currently packed and awaiting shipping/postage.
What does Shipped mean?
Do you really need to ask?